Seamless
administration that sets the standard
A TPA that works the way it should.
FBC helps employers and brokers manage self-funded and
level-funded health plans
through coordinated claims administration,
transparent financial oversight, and personalized member support.
- 98.3% Claim Accuracy
- 6.5 days Average time for
claim processing - 99% of claims processed
and paid within 30 days
Our in-house services bring the people, processes,
and technology behind your benefits together.
The Problem
When administration falls short, everyone feels it.
Employers lose time, brokers are pulled into
avoidable issues, and members are left frustrated.
Better administration should make things easier,
not create more work.
Our Solution
Our TPA not only gets the basics right (a rarity in
today’s market) but goes far beyond.
We’re built on four pillars that redefine what
employers and members should expect:
- Elevated member experience that
puts people first - Stress-free claims processing that’s
fast and reliable - Transparent financial oversight that
brings clarity and peace of mind - Technology that moves you forward,
supported by people who care
Together, these pillars create a benefits administration
that’s smarter, simpler, and truly member centric.
Key Features
Trusted Support
- Concierge Member Care Advocacy
- Dedicated Account Management for personalized service
and tailored support to meet clients’ unique needs - Hassle-free ID Card solution with easy online access
and in-house printing for fast, reliable delivery. - Enrollment and Eligibility: Streamlined tools and expert
support to manage eligibility, new hires, life changes,
and terminations ensuring timely access to benefits.
Robust Financial Oversight
- Consolidated billing: every carrier and coverage line on
one reconciled invoice - Stop-loss claims filed, tracked, and recovered,
managed end to end - Plan-level reporting that shows where the money went
and what is trending
Transparent Claims Data
- Clean claims adjudicated in days, with a 98.3%
accuracy rate - Exceptions get human review, not a form rejection
- Transparency in Coverage files and appeal
administration handled for you
In-House Tech Team Advantage
- Automated enrollment feeds, with real-time adds
and terms - An eligibility file your carriers can actually trust
- Automation handles the routine, so our people can
focus on the decisions that need a person
How it Works
-
1. Talk to
an ExpertTell us about your plan, your members,
and the administrative support
your team needs. -
2. Coordinate Your
ImplementationWork with your dedicated contacts to
organize plan information, eligibility
data, and system connections. -
3. Launch with
Ongoing SupportGive members access to their benefit
information and Care Advocacy team,
backed by ongoing claims administration
and account support.
Better administration.
Better outcomes.
Talk to an expert 
What people say about FBC
We know we can count
on the team.“The support we receive is always
responsive, professional, and
genuinely helpful. We know we
can count on the team when
questions come up.”
Ready to Simplify Your
Plan Administration?
Talk with our team about your current plan,
your administrative needs, and the support
you want for your members.
