Everything you need, one page.

You’re covered by a plan administered by Fringe Benefit Coordinators. Here’s how to get your ID card, submit forms, and reach a real person when you have a question.

Your digital ID card

View, download, or share your member ID card anytime at idcards.myfringebenefits.com.

Talk to member services

Call 888-678-8023 for help with claims, coverage questions, enrollment changes, or finding a provider. You can also email info@myfringebenefits.com.

Continuity of Care

If your employer recently moved to a plan we administer and you’re in the middle of treatment with a provider who isn’t in the new network, Continuity of Care (COC) can temporarily bridge your coverage so treatment isn’t interrupted. Qualifying situations include:

• Pregnancy
• An ongoing mental health crisis
• Terminal illness
• Complex or ongoing medical needs
• Current inpatient care
• Scheduled, non-elective surgery

Submit a Continuity of Care form within 30 days of enrollment. Our health services team typically responds within five business days for non-urgent requests. Call member services to get started.

Forms

Enrollment change, claim reimbursement, and Continuity of Care forms are available from member services at 888-678-8023.

Appeals

If a claim was denied and you disagree with the decision, you have the right to appeal. See Appeal Rights for deadlines and instructions.